Logistics and Supply Chain Management Textbook PDF

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About Logistics and Supply Chain Management Book PDF

The UK’s bestselling book on logistics and supply chain management – over 100, 000 copies sold.

Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated 5th edition is a clear guide to all the key topics in an integrated approach to supply chains.

As well as new and updated examples and case studies, there are two new chapters:

Routes to Market: Many companies now have to manage multiple distribution channels – this chapter covers strategic issueson how companies “go to market” along with the cost implications of using alternative channels.

Table of contents

Cover Title Page Copyright Page About the authorContents PrefacePublisher’s acknowledgementsChapter 1 Logistics, the supply chain and competitive strategySupply chain management is a wider concept than logistics Competitive advantage The supply chain becomes the value chainThe mission of logistics managementThe supply chain and competitive performanceThe changing competitive environmentChapter 2 Delivering customer valueThe marketing and logistics interfaceDelivering customer value What is customer service?The impact of out-of-stockCustomer service and customer retentionMarket-driven supply chainsDefining customer service objectives Setting customer service prioritiesSetting service standardsChapter 3 Going to marketDistribution channels are value delivery systems Innovation in the distribution channelThe omni-channel revolutionOmni-channel retailingChapter 4 Measuring logistics costs and performanceLogistics and the bottom lineLogistics and shareholder valueLogistics cost analysisThe concept of total cost analysisUnderstanding the cost-to-serve Customer profitability analysisDirect product profitability Cost drivers and activity-based costingChapter 5 Matching supply and demandThe lead-time gapImproving visibility of demandThe supply chain fulcrumForecast for capacity, execute against demandDemand management and planning Collaborative planning, forecasting and replenishmentChapter 6 Creating the responsive supply chainUsing the volume/variability matrix Product ‘push’ versus demand ‘pull’The Japanese philosophyThe agile supply chainThe foundations of agilityA routemap to responsivenessChapter 7 Strategic lead-time managementTime-based competitionThe concept of lead-timeLogistics pipeline managementReducing logistics lead-timeChapter 8 The synchronous supply chainThe extended enterprise and the virtual supply chainThe role of information in the virtual supply chainLaying the foundations for synchronisation‘Quick response’ logisticsProduction strategies for QRLogistics systems dynamicsChapter 9 Complexity and the supply chainThe sources of supply chain complexityThe cost of complexityProduct design and supply chain complexityMastering complexityChapter 10 Managing the global pipelineThe trend towards globalisation in the supply chainGaining visibility in the global pipelineFinancing global supply chainsOrganising for global logisticsThinking global, acting localThe future of global sourcingChapter 11 Service logisticsWhat is a service?Buying performanceThe service dominant logicThe trend to ‘servitisation’Implications of servitisation for logisticsThe critical role of capacityService supply chain processesManaging the service supply chainChapter 12 Managing risk in the supply chainWhy are supply chains more vulnerable?Understanding the supply chain risk profile Managing supply chain riskAchieving supply chain resilienceChapter 13 The era of network competitionThe new organisational paradigmCollaboration and trust in the supply chainReducing costs through collaborative working‘Co-opetition’ – co-operating with competitorsManaging the supply chain as a networkSupply chain orchestrationFrom 3PL to 4PL™The last wordChapter 14 Overcoming the barriers to supply chain integrationCreating the logistics visionThe problems with conventional organisationsDeveloping the logistics organisation Logistics as the vehicle for changeBenchmarkingChapter 15 Creating a sustainable supply chainThe triple bottom lineGreenhouse gases and the supply chainReducing the transport-intensity of supply chainsBeyond the carbon footprintReduce, re-use, re-cycleThe impact of congestionChapter 16 The supply chain of the futureEmerging mega-trendsShifting centres of gravitySupply chain governance and complianceThe need for adaptabilitySeeking structural flexibility2020 visionWaste in the supply chainThe New Industrial RevolutionSeven major business transformationsThe implications for tomorrow’s logistics managersIndex

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