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About Hotel Housekeeping Management and Operations by Sudhir Andrews PDF Book
ased on the board curriculum of the 3-degree course of the National Council for Hotel Management& Catering Technology, this Comprehensive text book aims to cover all relevent aspects and issues related to food & beverage management in the fast growing hotel & hispitality. Key Features: Organisation of housekeeping dept Housekeeping duties Housekeeping budget Housekeeping manpower planning Safety & Security issues in housekeeping Careers in housekeeping About the Author: Sudhir Andrews A well-name in the Hospitality industry in India. An IIM Ahmedabad graduate,he was one of the first MBA graduates to join the hotel industry.He has worked with various hotel chain like the Oberois,the Welcomegroup etc.He was also the principal of the Institute of Hotel Management & Catering Technology,Pusa.He has served on the board of many national institutes of Hotel Management.
Table of Content:
Chapter 1 Overview Chapter 2 Organization of the Housekeeping Department Chapter 3 Duties of the Executive Housekeeper Chapter 4 Duties of a Floor Supervisor Chapter 5 Duties of a Room Attendant Chapter 6 Housekeeping Control Desk Chapter 7 The Linen and Uniform Room Chapter 8 Public Area Management and Services Chapter 9 Cleaning ? Knowledge & Practices Chapter 10 Laundry Services Chapter 11 Other Housekeeping Knowledge Appendices Glossary List of Figures Answers to Quizzes